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Terms of Use

Effective Date: May 16, 2025

Welcome to phillykeeponloving.com, a website operated by the Philadelphia Department of Public Health (“PDPH”). By accessing and using this website, you agree to be bound by the following Terms of Use. Please read them carefully.

Use of Website

This website is intended to provide general information for the public about sexual health and public health services in Philadelphia. It is not a substitute for medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have.

Prohibited Conduct

You agree not to:

  • Use the website for any unlawful purpose;
  • Post or transmit any content that is abusive, defamatory, or obscene;
  • Attempt to gain unauthorized access to systems or networks connected to the website.

Intellectual Property

All content on this website, including text, graphics, logos, and other material, is owned or licensed by the City of Philadelphia unless otherwise stated and may not be used without permission.

Disclaimer of Warranties

The content on this website is provided “as is” and without warranties of any kind. PDPH does not guarantee the accuracy, completeness, or reliability of any information on the website.

Limitation of Liability

The City of Philadelphia shall not be liable for any damages arising out of or in connection with your use of this website.

Changes

We reserve the right to modify these Terms of Use at any time without notice. Your continued use of the website following any changes constitutes your acceptance of those changes.

For more help, call the health information helpline at 215-985-2437

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This site contains STI & HIV prevention messages that might not be appropriate for all audiences. Since these infections are spread primarily through sexual practices or by sharing needles, prevention messages may address these topics. If you are not seeking such information or may be offended by such materials, please leave this website.

This website is not intended as a substitute for your healthcare provider.

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Term Definitions

  • Adolescent Specialty Age 12 to 24

    Agency has identified itself as a provider of services specifically for the age group from 12 to 24. The agency may also provide services for other age groups.

  • AIDS Pharmaceutical Assistance

    A program that helps pay for HIV and other medications.

  • Emergency Financial Assistance

    Short-term help paying for an emergency need, including utilities, housing, and transportation.

  • Emergency Financial Assistance Pharmacy

    Help with paying for medication.

  • Food Bank/Home Delivered Meals

    Help with getting food, either at a food bank or delivered to your home.

  • Harm Reduction and Syringe Access Services

    Services to prevent HIV transmission and overdose. Services include exchange of used syringes for new syringes in order to prevent HIV and other communicable diseases.

  • Harm Reduction Services

  • Health Education/Risk Reduction

    Information and education on how HIV is transmitted and how to take care of your health needs.

  • HIV Care and Support Services

    These are services that are sometimes called “Ryan White Services.” They are services to provide HIV care or other assistance to individuals with HIV.

  • HIV Prevention Services

    These services are meant to help prevent HIV transmission. Some services are specific to people who are HIV negative, and other services are available regardless of HIV status.

  • HIV Testing

    HIV testing in a walk-in setting.

  • Legal Services

    Help from a lawyer.

  • Low Threshold Sexual Health Services

    Sexual health, STI testing, and HIV testing in a walk-in clinic.

  • Medical Case Management, including Treatment Adherence Services

    Help facilitating healthcare and mental health needs for people with HIV while providing support services.

  • Medical Nutrition Therapy

    Advice from a licensed professional about what to eat for a specific medical need and help getting food or nutritional supplements (such as Ensure).

  • Medical Transportation

    Transportation to medical appointments.

  • Mental Health Services

    A counselor or other professional to help deal with a mental health problem.

  • Oral Health Care

    Dental care.

  • Outpatient/Ambulatory Health Services

    HIV medical care in an office or clinic.

  • Post-Exposure Prophylaxis for Non-Occupational Exposures (PEP COE)

    A hotline to find medicine to prevent HIV after an exposure.

  • Ryan White Housing

    Short-term help paying rent.

  • Substance Abuse Outpatient Care

    Drug or alcohol treatment at an office or clinic.

  • TelePrEP

    Online and phone access to medicine to prevent HIV.

  • Transitional Housing

    Help paying for housing for people with HIV experiencing homeless or with housing insecurity.

Tips for searching this Resource Finder:

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  • Filter: If a keyword search returns too many results, refine it by adding filter terms using the dropdown pickers and checkboxes. Example: Search for “food bank” AND Philadelphia county.
  • Order of results: Results are listed by relevance.
  • Start over: Reset the search and filters by pressing the Reset button.