Just looking for STI testing? Go here
Think you were exposed to HIV? Go here to get PEP
Just looking for STI testing? Go here
Think you were exposed to HIV? Go here to get PEP
PrEP (pre-exposure prophylaxis) is a medication that helps prevent HIV. It comes as a daily pill or a long-acting injectable. When taken as prescribed, PrEP is up to 99% effective at preventing HIV.
There’s more than one way to take PrEP. A provider can help you choose what works best for your body and your life.
PrEP is safe and has minimal side effects for most people. If you do have side effects, your provider will work with you to adjust or change options.
TelePrEP is one of the easiest ways to get PrEP in
Philadelphia, no matter your insurance situation or ability to pay.
Many people like TelePrEP because it offers virtual visits, flexible scheduling support, and help coordinating, billing, and follow-ups. You can schedule your visit yourself or text us for help.
Start by clicking the button below.
If you're ages 16-17, schedule your appointment here.
Have questions about PrEP or need help scheduling? Real people on the PHILLY KEEP ON LOVING team are here to help. No bots!
By texting Philly TelePrEP, you agree to receive SMS messages from a TelePrEP navigator. You can opt out anytime by texting ‘STOP.’ We’ll get back to you within a business day. All of PKOL’s chat conversations are private, so we keep your information secure.
Schedule a telehealth visit with a doctor from Jefferson Einstein. If you self-schedule, our team will follow up to confirm details.
Complete labs at home with a self-test, at the clinic, or at a local lab near you. Our navigators will help you find the best fit for your schedule and how to use your insurance if you have it. If you don’t have it, don’t worry. We will navigate all billing questions so there are no surprises. If you test positive for HIV or STIs, we’ll help you get treatment.
Oral PrEP: mailed discreetly or picked up at a pharmacy. Injectable PrEP: requires in-person visits for shots.
Not sure if TelePrEP is right for you? We can help you navigate any questions you have and find what works best for you. Just text us! We also have in-person PrEP options from trusted local partners.
Everyone’s life and relationships look different, and PrEP can fit into many different ways people live and love.
PrEP is for people of all genders and ages. Women, men, trans and nonbinary people all use PrEP. You can decide whether PrEP is right for you and how you want to get PrEP. Support is available to you if you want help deciding.
“I wasn’t sure if PrEP was right for me or how to get started. I texted with Philly Keep On Loving’s team and they made me feel heard. Now I’m on PrEP and everything was easier than I thought.”
– Real testimonial, anonymous –
Many people use PrEP alongside other options, depending on what they need:
Call 833-933-2815 as soon as possible. Real doctors are ready to answer and help you with your situation. PEP can help prevent HIV if started within 72 hours.
No. Most visits are done by phone or video. You only need to come in if you choose injectable PrEP or prefer in-person care or labs.
Many people can start PrEP the same day, especially with the daily pill option. If you’re interested in injectables, we’ll walk you through what’s needed and help you get set up as quickly as possible.
Labs usually include an HIV test, STI testing, and a kidney function test. Your provider will explain other labs you need based on your choice of PrEP. Getting labs regularly is an important part of your PrEP care.
Depending on insurance status there are options including home test kits, our clinic, or a local Labcorp or Quest. We will help you navigate the best option and walk you through what to expect.
PrEP care is covered at little or no cost for most people. Our team is here to help you get PrEP at an affordable rate by navigating costs and working to find coverage. If you receive an auto-generated bill for telehealth visits or labs, send it to us right away before paying.
You can get PrEP with or without insurance. Our navigators can help enroll you in coverage or patient assistance programs so you can still get PrEP.
You will work with a care team that includes doctors from Jefferson Einstein, nurses, and patient navigators. Navigators help with scheduling, insurance, labs, pharmacy issues, and general questions.
Most people have few or no side effects. Some people who take pills report having nausea for a few days that resolves, and people who get injectables report some discomfort at the site of the injection. If something doesn’t feel right, tell us. Your provider can help adjust your care or explore other PrEP options.
Follow-ups depend on the type of PrEP you choose. Oral PrEP requires visits every 3 months, and visits can be virtual. Injectable PrEP requires in-person visits every 2 or 6 months, depending on the type of PrEP you take.
All types of PrEP prescriptions require regularly scheduled HIV testing before your next visit. We will remind you about your appointments and help you stay on track.
TelePrEP is designed to fit around your schedule. Most visits happen by phone or video, and our team can help find appointment times that work for you, including outside traditional work hours. For example, we offer evening and Saturday telehealth appointments every month.
TelePrEP visits are quick. A new appointment takes usually 20 minutes, and a follow-up can be 10 minutes or less.
First appointments are virtual, and so are follow-ups if you take oral PrEP. That means you can take the appointment from a quiet, private place that works best for you.
If you take injectable PrEP, follow-ups will be in-person and you can select an appointment that fits your schedule.
Our navigators are here to help you coordinate both your PrEP visits and your lab work to help you not have to take time off work.
Life happens. We will reach out with reminders and give you time to reschedule. If you miss multiple visits without checking in, refills may pause until you reconnect with us.
Yes, some people stop PrEP or change which type of PrEP is best for them. Talk with your provider before stopping PrEP so they can help you do it safely.
No, PrEP is for people of all genders and ages. Women, men, trans and nonbinary people all use PrEP. If you are having sex, using drugs, or have ever worried about HIV, PrEP may be an option for you.
PrEP is not the same as PEP. If you think you were recently exposed to HIV and you’re not currently on PrEP or stopped taking PrEP consistently, call 833-933-2815 right away. PEP can help prevent HIV if started within 72 hours.
For additional HIV care and support services, including food delivery, help paying for medication, mental health support, housing, and more, try our resource tool.
Whether you’re visiting or live in Philly, Philly Keep on Loving has everything you need to keep things fun and worry-free this summer. Find free resources all across the city:
Think it might be an STI? Here’s where to go for a walk-in appointment:
Think you were exposed to HIV? Don’t worry, just hurry:
Learn how to stay safer if you’re using substances during sex at SubstanceUsePhilly.com/pnp
Need some condoms? Pick them up at one of these locations for free:
Hey I’m Daria, the TelePrEP Program Supervisor, and I’m here to make sure you always feel supported and cared for. Since joining the program in 2023, I’ve been committed to helping people access the services and resources they need. Ready to get started? Schedule an appointment with us today!
Hi! My name is Johanny Diaz, and I’m your Registered Nurse. I’ll be helping you with your lab work coordination, injection approvals/administrations, and any questions you may have about your PrEP medication. Please don’t hesitate to reach out—I’m here for you and happy to help!
Hi, I’m Arianna, a PrEP Navigator with Philly TelePrEP. I assist patients in getting access to PrEP by coordinating with our clinical team, and assisting with any challenges someone might face. We have a dedicated team to PrEP, and we’re here to make it easy. Send us a text to get started!
Hi, I’m Ashleigh. I am the Patient Services Associate for Philly TelePrEP. Message me on the chat and I can help you get an appointment to get started on PrEP!
If you do not have a case manager, please reach out to the Health Information Helpline at 215-985-2437 to be assigned a case manager and/or to get help finding assistance.
Ayuda para facilitar las necesidades de atención médica y salud mental de personas con VIH, proporcionando además servicios de apoyo.
Ayuda a corto plazo para cubrir necesidades de emergencia, incluidos los servicios públicos, la vivienda y el transporte.
Ayuda para el pago de medicamentos.
Tratamiento por el consumo de drogas o alcohol en un consultorio u oficina clínica.
Cuidado dental.
Ayuda para obtener alimentos, ya sea en un banco de alimentos o con entrega a domicilio.
Información y educación sobre cómo se transmite el VIH y cómo atender sus necesidades de salud.
Esta agencia se idenfica como proveedor de servicios para personas de 12 a 24 años de edad. La agencia puede proveer servicios para gente de otras edades.
Línea directa para obtener medicamentos que previenen el VIH después de una exposición.
Prueba de VIH disponibles en un servicio de atención sin cita previa.
Servicios médicos de atención primaria disponibles independientemente de la capacidad de pago, el estado del seguro o el estatus migratorio.
Servicios para prevenir la transmisión del VIH relacionada con el consumo de sustancias.
Servicios para prevenir la transmisión del VIH y las sobredosis. Los servicios incluyen el intercambio de jeringas usadas por nuevas, con el fin de prevenir el VIH y otras enfermedades transmisibles.
Atención médica para el VIH en consultorios u oficinas clínicas.
Un consejero u otro profesional que lo ayude a abordar problemas de salud mental.
Atención en salud sexual, pruebas de STI y pruebas de VIH en una clínica de atención sin cita previa.
Ayuda por parte de un abogado.
Traducción de idiomas para el médico u otro proveedor de servicios.
Acceso en línea y por teléfono a medicamentos para prevenir el VIH.
Asesoramiento de un profesional autorizado sobre qué comer según las necesidades médicas específicas y ayuda para obtener alimentos o suplementos nutricionales (como Ensure).
Transporte hacia citas médicas.
Ayuda para el pago de la vivienda destinada a personas con VIH que están sin hogar o enfrentan inseguridad habitacional.
Ayuda a corto plazo para pagar la renta.
Agency has identified itself as a provider of services specifically for the age group from 12 to 24. The agency may also provide services for other age groups.
Short-term help paying for an emergency need, including utilities, housing, and transportation.
Help with paying for medication.
Help with getting food, either at a food bank or delivered to your home.
Services to prevent HIV transmission and overdose. Services include exchange of used syringes for new syringes in order to prevent HIV and other communicable diseases.
Information and education on how HIV is transmitted and how to take care of your health needs.
These are services that are sometimes called “Ryan White Services.” They are services to provide HIV care or other assistance to individuals with HIV.
These services are meant to help prevent HIV transmission. Some services are specific to people who are HIV negative, and other services are available regardless of HIV status.
HIV testing in a walk-in setting.
Help from a lawyer.
Help facilitating healthcare and mental health needs for people with HIV while providing support services.
Advice from a licensed professional about what to eat for a specific medical need and help getting food or nutritional supplements (such as Ensure).
Transportation to medical appointments.
A counselor or other professional to help deal with a mental health problem.
Dental care.
HIV medical care in an office or clinic.
A hotline to find medicine to prevent HIV after an exposure.
Primary medical care services available regardless of ability to pay, insurance status, or immigration status.
Short-term help paying rent.
Drug or alcohol treatment at an office or clinic.
Online and phone access to medicine to prevent HIV.
Help paying for housing for people with HIV experiencing homeless or with housing insecurity.
Sexual health, STI testing, and HIV testing in a walk-in clinic.